Great place to work - CSA - Customer Service Agent TP Employee Review

5.0
30 Sept 2025
Recommend
CEO approval
Business outlook

Pros

They have allowed me to have a very flexible schedule, so that I can meet my travel needs and have enough time to complete my college education. I have also found the staff to create a wonderful working environment. Lastly, they have accommodated all of my needs to make work accessible for a person who is visually impaired such as myself.

Cons

The salaries are a bit low.

Explore other reviews about TP

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

avatar
TP Response
8h
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
avatar
TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
See reviews by: Helpful|Rating|Date|All