Poor Parking & Self-Transport Policy Reflects Lack of Planning and Accountability - Anonymous employee TP Employee Review

One of the worst and most frustrating policies at Teleperformance is the 4-wheeler parking and self-transport policy, which feels highly discriminatory, poorly planned, and inconsistently enforced. Employees are told that self-transport is allowed, yet at the same time, we are not permitted to come by car. We are told we can only come by two-wheeler, which removes employee choice entirely. Whether an employee uses a bike or a car should be their personal preference, not an arbitrary restriction imposed due to the company’s lack of infrastructure planning. The most disappointing part is the constant blame-shifting: HR says Admin is responsible Admin says the Reporting Manager must raise an exception When an exception is raised, Admin responds that there are no parking slots available If there are genuinely no parking slots, then a serious question arises: > Why is the organization continuously hiring more employees without scaling basic infrastructure like parking? To make matters worse, employees are informally advised to park their cars outside on public roads, many of which are clearly marked as “No Parking” zones. If an employee is fined or their vehicle is towed: The company does not take any responsibility No reimbursement or support is provided The risk is entirely pushed onto the employee This creates an unfair situation where employees are: Allowed self-transport but restricted in how Forced to take legal and financial risks Left confused due to no clear written policy Overall, this reflects poor planning, lack of transparency, and zero ownership across departments. A company of this size should not be cutting corners on something as basic as parking while continuing aggressive hiring. This experience significantly impacts morale and gives employees the feeling that convenience and safety are not a priority.