it was very great!.. nice culture and people.. i highly recommend tp! - Customer Service Representative TP Employee Review

5.0
9 Aug 2012
Recommend
CEO approval
Business outlook

Pros

mentors are good, nice and very approachable.. my team leader is very nice and very patient to me.. people are nice as well.. they are very willing to extend their help to newbies!.. : ) and i'm also happy and feeling secured because we can address our concern to the high level of management if we do have a problem with our team leaders.. : )

Cons

since i am working in teleperformance in alpha land.. i hate the que in elevators.. since we only have 2 fifteen minutes break and an hour of lunch i hate it when ill be having my 15 minutes break because tp is not the only company renting the building.. i have to wait couple of minutes just to get down and smoke.. : (

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TP Response
8y
We appreciate your honest feedback. Our goal is to let our employees feel that they could easily seek assistance and openly communicate with the management while enjoying their job and the company of their coworkers. Kindly share your feedback with us at http://bit.ly/TPHR-form. Best regards.

Explore other reviews about TP

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

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TP Response
2d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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