Great to work with - Customer Service TP Employee Review

5.0
2 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Worked around my uni timetable

Cons

The job itself, as it was quite stressful at times.

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TP Response
5y
Our goal is to make sure we provide our employees with proper and extensive training to enhance their skills, provide excellent customer service, and prepare them for future career opportunities. Thank you for your kind words and we wish you all the best!

Explore other reviews about TP

3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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