No support - no progression - Customer Service TP Employee Review

1.0
24 Mar 2010
Recommend
CEO approval
Business outlook

Pros

- Diverse environment - Good facilities

Cons

- Problems with pay - Not able to take holiday due to lack of cover, permanent problem thus not allowing to take more than 1 day off at a time EVER - Lack of support and understanding from management - No opportunities for progression

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TP Response
4y
Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

Explore other reviews about TP

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

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TP Response
13h
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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