Proceed With Caution Humanitarian Rights Violations - Customer Service Representative (CSR) TP Employee Review

1.0
21 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Teleperformance is willing to hire anyone. They have few to little hiring restrictions. This is great in a bind if you need to find employment but you have to be willing to sign a contract with the devil.

Cons

The level of communication and respect is missing from this organization. I took the time to review the various reviews of this organization. The reviews were a mix of good and bad. At the time I was in a bind and needed to take any offer that came my way. I kept running into problems with the application process and the recruiters. I'm not sure if it was technical issue because I turned in the requested information but it caused a delay in the process. What shocked me was the write up of this company in Wikipedia. The culture of this company is not respectful or considerate. Prior to training I received so many emails and text messages (at least 4 a day on each platform) for a tech check. Once I completed the tech check I lost 2 members of my family unexpectedly and missed the training session. I sent an email explaining my situation and never heard anything back regarding my status. Then I received several emails and texts requesting that I return the equipment.

Explore other reviews about TP

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

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TP Response
12h
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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