The metrics they are requiring have been terrible. It used to be monthly goals but now What they are asking for is literally impossible. I’ve bonused several times in my job for metrics but now they are changing to needing to meet surveys goals weekly or you will be put on a corrective action that will not fall off for 90 days but yet you need to be at goal weekly and you will keep moving up the corrective actions until you get fired. It literally is not fair or achievable. So many people have lost their jobs lately for this. It is inhumane. Extremely disappointed.