Difficult Employment at Independent Jewelry Retailer - Sales Associate TWIST Employee Review

3.0
28 Aug 2010
Recommend
CEO approval
Business outlook

Pros

Inspiring to work in an environment with so much beautiful art and jewelry. Co-workers were generally very easy to work with and supportive of one another. Although this is not the main reason I worked here, the employee discounts were generous.

Cons

Management had terrible communication skills and would not provide feedback on performance in any positive light. The only time you heard about how you were doing was if they felt you were doing something wrong. Little focus to educating employees about items for sale and motivating them to do well. Senior management was terrible at picking other management which affected everyone. Management slow to take action when it was obviously needed. Difficult to feel good at work. Although the employee discount was great, the hourly wages were too pitiful to take advantage of it without a significant saving time. Overall, fairly difficult and energy-depleting employment environment.

Explore other reviews about TWIST

5.0
10 Dec 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

TWIST is a truly unique place to work. The buyer at TWIST curates the store in an incredible way. I believe that there is something there for everyone. The owners are very generous to their staff and to the artist that they represent. They love supporting small studios and artist. They expect their employees to be up on fashion trends and to have great sales skills. You have to be highly motivated and be able to give clients a great experience everyday. From my experience, TWIST is a very fun place to work. Everyone there is very supportive, caring and excited to be there. I personally love being able to create these amazing connections with our clients while helping them pick out whatever special gift that they came in for. My favorite part of my job is helping people pick out their perfect wedding ring. It is so rewarding being able to be that person to help find the piece of jewelry that you will treasure forever.

Cons

I want to spend my entire paycheck at TWIST lol.

1.0
19 Jun 2025
Recommend
CEO approval
Business outlook

Pros

The discount, health benefits, and meeting the designers

Cons

Terrible internal structure, unprofessional management and lack of leadership at every level

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