Pros
Working remotely Benefits are decent with matching HSA and retirement.
Cons
HORRIBLE PAY! $18-$18.90 hourly for a patient care coordinator( PCC) No where near amount should be paying a person to live! Over worked with constant messages from providers to call patients who are late for appointments. Non stop troubleshooting for all patients to get into appointments. Again, tech issues daily! Constant technical issues daily. No real communication with other departments especially when updates or changes to programs change that are used daily. Outsourcing to other countries that should not be helping patients with mental health issues. Constant changes daily. Micromanaging growing with daily changes for metrics. Very long wordy instructions for everything. Nothing is ever straightforward and to the point. Meetings you’re made to feel like you’re in school and called out by name to answer question of what was just covered in an adult meeting. Not treated like an adult human being. Your own mental health will suffer with everything put upon you to do.