Supportive environment but issues with scheduling and patient fit - Psychotherapist Talkiatry Employee Review

The work is straightforward. The clients are mostly reasonable. I prescribe a lot of stimulants in states where I can prescribe them. The electronic medical record and the resources contained within make it easy enough to do it. A good job at this. They offer the use of an AI scribe to help with documentation. You can be involved as much or as little as you want to in activities beyond direct patient care. Talkiatry chooses to make its money through the use of the psychotherapy add-on code. You're incentivized to spend time talking with your patients, which seems like a win for everyone.

Figuring out how the performance portion of the pay structure works is challenging and takes several months. You also take a significant hit in taxes because of the the back that the performance portion of your salary is paid as a bonus which is taxed at 30%. This is higher than the base pay tax rate. I'm hopeful that I'll see the significant tax return next April.

Working remotely Benefits are decent with matching HSA and retirement.

HORRIBLE PAY! $18-$18.90 hourly for a patient care coordinator( PCC) No where near amount should be paying a person to live! Over worked with constant messages from providers to call patients who are late for appointments. Non stop troubleshooting for all patients to get into appointments. Again, tech issues daily! Constant technical issues daily. No real communication with other departments especially when updates or changes to programs change that are used daily. Outsourcing to other countries that should not be helping patients with mental health issues. Constant changes daily. Micromanaging growing with daily changes for metrics. Very long wordy instructions for everything. Nothing is ever straightforward and to the point. Meetings you’re made to feel like you’re in school and called out by name to answer question of what was just covered in an adult meeting. Not treated like an adult human being. Your own mental health will suffer with everything put upon you to do.