Customer Advocate Manager - Anonymous employee TeKnowledge Employee Review

2.0
3 Sept 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice people, exposure to a Fortune 500 client. They do offer telehealth which helps if you can't afford the high cost of health insurance

Cons

Where to begin...one person said "Bait and Switch," which is an accurate description. It was sold as a start-up with lot of potential. The truth is, they will give you more work without more pay. Even getting $1/hr more has to be approved by the CEO. Management is often described as bipolar. At group meetings they are all smiles, meanwhile they are downloading reports of your badge swipes so they can tell if you're spending too long in the bathroom. Be prepared to be treated like a child and lectured all the time.

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5.0
18 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Good place to work i like it

Cons

Not much pay transport to site

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TeKnowledge Response
5mo
Thank you for sharing your feedback. We’re glad to hear you enjoy working with us and appreciate the positive aspects of the environment. Thank you for helping us identify areas for improvement.
1.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The paychecks don't bounce, at least as far as I experienced. You'll never ever have time to be bored, if you could call it that.

Cons

Completely toxic work environment, through and through. Ignores requests for Disability accomodations, uses the information gleaned from that process to institute write-ups. PIPs are their favorite tool ever, beside death from overwork.

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