Good for New Technicians Needing Experience - Tier-2 Support Representative TeKnowledge Employee Review

Thank you for your feedback. We stress that we are a 'pay for performance' environment - meaning the better you perform at your role the higher your compensation. Experience and certifications should, of course, help you to perform at a higher level - but this is not the only indicator of high performance. Overall I would say that focusing on meeting the customer's needs at all times is what will determine your success at Tek Experts.