Pros
The overall objective of TechSoup is noble and deserves a lot of respect. Success at TechSoup means you're helping people in nonprofits save a ton on operating expenses and helping them leverage technology to help them achieve their goals. There are also some wonderful people working at TechSoup and they have the capacity to contribute so much.
Cons
Terrible management. Ego-driven individuals working for the glory of themselves often gets in the way of people being able to take initiative and work towards the overall objective. Communication isn't done well which forces a lot of people to cut corners in order to avoid dead ends. Understaffed teams cause work loads that aren't properly managed forcing people to work extra-long days with zero compensation.