Good for beginners, but lacks job stability - Customer Support Engineer Technijian Employee Review

Flexible, a lot of training, kind management, a lot of useful skills learned

None, I enjoyed my time here

Exposure to different tools like Office 365, Active Directory, 3rd party software- Administrative software, Managed AV softwares, etc Collaborative environment, manager is able to teach (on a non busy day) They have health care and dental plans Available snacks in pantry, Food during monthly meetings Time off is gained 1 day a month after probation 90 days, Swagbags on Holiday celebrations Friendly staff

Constant software testing for SaaS purposes which leads to constant software changes Does not have an identifiable culture Communication issues any changes in employment status is not communicated well Entry salary is really low, salary raise is also low, depending on how the company performed for the year in terms of ROI Employment retention average is 3 mos, constant cycle of hiring process Expect to work on CEO's personal IT related requests Morning yelling sessions Sent to client locations without proper equipping and instruction No proper documentation of processes, It's all in the head of veteran technicians