Terranea

3.0

29 Mar 2021

Recommend

CEO approval

Business outlook

Pros

Beautiful property, many opportunities to transfer into new roles and departments, all day access to employee cafeteria which was always stocked with breakfast and lunch items and a hot buffet (prior to covid protocols), food and beverage team was a very nice tight knit community that felt like family (this is the best thing about working here), employee discount offered at sister resorts across the country, you’re always well taken care of if you were to visit the property with friends and family on your off day.

Cons

Extremely bureaucratic and political work culture, too many “hush hush” power moves within the executive team, pay vs. the amount of work required doesn’t equate, work/life balance is not prioritized for those in management roles & managers operate at high stress levels, most offices are tucked away in the resort with no windows or view of the property grounds, parking is limited and employees must park offsite and take a shuttle to the resort at least 3 days per week for 6-7 months out of the year (additional time required for this is not paid). I was amongst the first to get laid off when Covid hit even after working there for 9 years as I had just moved into a new role and was seen as a “new” member of the team.

Terranea Response

Thank you for sharing your feedback regarding your employment with us. We value and appreciate your remarks and will share your comments with our management team. We are glad that you enjoyed working with us for more than nine years and felt there was great opportunity for advancement and transfers for your career path. We are sorry to learn that you did not find work/life balance, felt stressed, and that your compensation was not in line with your expectations. Please know that we are committed to delivering an environment that is safe, promotes well-being, and provides competitive salaries. We are working diligently to recover our business from the impacts of the COVID-19 global pandemic and continue to recall our associates to work, as business levels permit. We wish you all the best in your next career transition. If you would like to discuss this further with our People Services team, we would be happy to connect with you directly.

First to get laid off after 9 years of employment - Conference Concierge Terranea Employee Review

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