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Texas Restaurant Association

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Toxic and Demoralizing Workplace Culture - Anonymous employee Texas Restaurant Association Employee Review

2.0
30 Apr 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The TRA is still respected in the State Legislature and a few people who work there have a true passion for the restaurant industry and its members.

Cons

The remainder of the employees are content with mediocrity. Those who care and come to work with fresh ideas are ridiculed, chastised and maligned by the C-level management team, which has created a culture of distrust, paranoia and status quo. Gossip and innuendo rule the day, and the employees who instigate this seem to be rewarded for their determination to tear down their peers while completing as little work as possible. The CFO and COO have an extremely acrimonious relationship, creating division lines between departments that are not only uncomfortable, but impossible to work within if you are someone who’s more concerned with the organization’s mission than its internal politics. One would hope that eventually upper leadership will change, and new ideas and people will be brought in to freshen up the mission, go back to work for the members, and clean house of the toxic atmosphere. Until then, it’s not worth the risk to your professional reputation if you want to further a career in association management.

Explore other reviews about Texas Restaurant Association

5.0
26 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Pay was good as part time worker. It was flexible hours. Nice office.

Cons

Got burn out quick, pretty repetitive work.

4.0
8 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The CEO is the best in the business when it comes to guiding restaurants through sticky legal or legislative issues. He truly cares for members and it shows through his thoughtfulness and sense of humor. What we do is so important for the health of business owners and employees across the state - it helps to know your work really makes a difference. Benefits are pretty good, the environment feels friendly but not overly chatty. Everyone seems to care about one another and they make an effort to celebrate life events and go to happy hours when possible.

Cons

Sadly, despite some employees working hard for the mission, infighting at the top (COO, CFO) prevents good work and much needed change from happening. Most employees do the bare minimum and are coddled from a boss who would rather be a mother hen than an inspirational leader. Lots of buck passing, not enough ownership. The board complains but has yet to make any real demands for change. This organization can be fixed!

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