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Texas Roadhouse

Is this your company?

Seems good at first until they reveal their horns, and I don't mean a bulls - Food Server Texas Roadhouse Employee Review

2.0
1 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Stays very busy so you're never worried about not having business as a server. People are trained to run anyone's food or drinks if it's ready so you don't have to worry about being behind when it gets packed.

Cons

Management is thick with favoritism. They fake transparency only to let some people do what they want while others are written up for the same thing. If someone makes a mistake they brand them with unproven reasons to fire them, or they use them as an "example" to others to showcase authority. People are spoken to face-to-face that they're replaceable and are, more or less, not appreciated and don't care for ground floor employees. They boast their high rate of business as making the most money you'd ever make in any comparable business, but with their 3 table minimum rule for servers you don't make any more than other serving positions at thriving neighboring restaurants. Most servers lose money at a higher rate there than other businesses since they have no gratuity option for large parties, and in combination with 3 table sections many servers make no money on various nights after automated tipout and a large party taking up their small section most of their shift.

Explore other reviews about Texas Roadhouse

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Never understaffed. Consistent business. Great turnover

Cons

Low PPAs due to low cost on menu.

4.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fast paced, good money, great company on the corporate level, a lot of fun most of the time, lifelong friends, Supportive of people with special needs on the corporate level. They have programs in place to help employees in time of need.

Cons

Lacks flexibility to keep good employees. Great company on the corporate level while on the store level, management does not provide a lot of support.

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