Good intentions but overall a very harmful culture - Anonymous employee Textio Employee Review

2.0
13 Dec 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits and smart team members. Many people want to make a difference and believe in what the product represents. Does the product work? Employees chuckle about that because we really can't prove it but we would love to think so.

Cons

Leadership will bully and tokenize employees. They seem more worried about how the staff page looks vs actively listening to unique points of view. I felt silenced and it was a shared experience with other people of color. We didn't have a safe place to bring these issues up either. No one feels empowered to make decisions because, at the end of the day, the founders will tell you the “right” way to do something in a public Slack channel that makes you wish you never said anything at all. Both the founders are condescending to their employees and treat everyone as if we are beneath them. During an all-staff meeting, the married co-founders were texting "Are our employees dumb?" while screen sharing just because people asked questions. That quote also leaves out a word that would be against community guidelines... The “favorites” at Textio are the only ones to receive any praise or recognition. On Slack, everyone has their custom emoji with their face that they make for you on the day you're hired. Cute idea, right? Except for when there’s a post shouting out an entire team and 20 people respond with one person's face and 2 respond with another team member’s. Not very inclusive and extremely frustrating when the person with 2 reactions did more than the person with 20. Textio preaches that personality feedback is bad, meanwhile, multiple members of my team received this type of feedback often during verbal 1:1s, never written. Which is another Textio no-no. This is the least productive company I've ever worked for. There are no project managers so nothing gets done efficiently. Leadership and team directors/managers have different timelines and expectations, making everything feel urgent, and creating low-quality work. Textio acts woke, but they are just trying to monetize off of that appearance and can’t even create a safe or equitable space internally. This is extremely harmful because these people think they are educated and informed to talk about this space when they are actively causing more harm. I knew all of this was happening while working there, but since leaving it's become way more obvious how deeply problematic this company is.

Explore other reviews about Textio

5.0
19 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company culture was fantastic! One of the best companies I ever worked for! Felt a strong sense of belonging especially working for a mission driven company and great benefits

Cons

Our head of sales at the time did not give the most clarity or direction to the sales team, (had a tendency to talk in circles) making it hard to know what the ask or direction was at times

3.0
31 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Before I even started, my future teammates reached out to welcome me via email and LinkedIn, and the CEO (Kieran Snyder at the time) personally reached out too. It was a truly special onboarding experience. Coworkers are some of the kindest, most earnest, and intelligent people I’ve ever worked with. Some will be lifelong friends. Flexible schedules and an environment that treated us as humans first. Very supportive of personal needs. At its height, Textio had a strong, inspiring vision of inclusivity that I truly believed in. Solid compensation and benefits. The leadership team saw potential in me and helped me grow and level up. I'll always be thankful for that. I learned a ton and sincerely appreciate my experience here.

Cons

The combination of challenging product-market fit, hubristic product pricing, and generative AI have completely cannibalized Textio’s use cases. Major ATS and HRIS vendors have built “good enough” generative capabilities that procurement teams prefer. Customers won’t pay 5 or 6 figures for what is now perceived as “nice-to-have,” especially as HR tech & DEI budgets shrink and the conversation evolves in 2025. Despite pivoting to talent management, market perception remains “job post debiaser" Four layoffs since 2020 = instability and constant uncertainty.

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