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The Cheesecake Factory

Engaged employer

Rude managers and not good clientele - Server The Cheesecake Factory Employee Review

3.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, training was extensive but worthy learning. Fast paced and busy restaurant. Make between $25-35/hours depending on your section. Easy side work.

Cons

I’ve never had managers so rude like the ones in Lutz location. They say “I got your back”, but no, they will accuse you of things you haven’t done. They will talk to you very aggressive, disrespectful and unprofessional. Be prepared to receive a lot of checks with 0 tip and still need to tip out bartenders, food runners and bussers, clientele are not the best. Sections can be a hit or a miss.

Explore other reviews about The Cheesecake Factory

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great training, great benefits fun coworkers

Cons

Long hours, parking not the best

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

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