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The Cheesecake Factory

Engaged employer

Fun & rewarding, but challenging for those with little server experience - Server The Cheesecake Factory Employee Review

4.0
12 Jul 2012
Recommend
CEO approval
Business outlook

Pros

Well organized, benefits kick in after 6 months, great training program, fair expectations, fun environment.

Cons

Management style sometimes increases stress level, 250+ menu items must be memorized (sometimes down to the most basic ingredients) and one must have a functional knowledge of many more; full-service dining + birthday songs will stretch your orchestration abilities, which makes giving every guest a superior dining experience a challenge sometimes

Explore other reviews about The Cheesecake Factory

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

4.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

good pay to works worked ratio

Cons

have to work all holidays best time to make money is night shifts so really limits social time with friends and family

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