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The Cheesecake Factory

Engaged employer

AVOID - Prep The Cheesecake Factory Employee Review

1.0
19 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Reduced meals and free drinks

Cons

Managers will try to slave you, and make you work as fast as possible. Even when the restaurant is busy, and you have to run stuff to the line cooks, they will still expect you to finish a prep list, and complain despite the fact that many things are made on the fly to sell during a busy day.

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The Cheesecake Factory Response
8y
Thank you for taking the time to write us this review! We're disappointed to hear that you're experiencing these issues working with us- we strive to build a culture that is fun, inclusive, and supportive for our staff so that they can grow and learn as much as possible working with us. The managers work their best to provide plenty of opportunities to further our staffs' personal and professional skills, so it's incredibly upsetting to hear that your experience isn't the best that it could be working with us. If having a candid conversation with your manger isn't an option, then please feel free to call staff relations at 818-871-3000 to speak to someone about these issues or any other concerns that you have so that any necessary adjustments can be made. Thank you for all of your hard work and dedication- it truly is appreciated!

Explore other reviews about The Cheesecake Factory

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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