TREAT THE PEOPLE MAKING YOU MONEY WELL & THEY WILL STAY! - Full-Time Sales The Container Store Employee Review

1.0
11 Apr 2009
Recommend
CEO approval
Business outlook

Pros

The co-workers on the floor. They do hire great people. The co workers are the only reason you want to stay. You meet great people. Sadly they are treated like crap so they leave quickly. They start out like they really like you & want to support you. That all ends after your 1st week of training. Discounts are good, usually 40% off! NICE.

Cons

They do not know how to treat their employees properly. They only want 'coaching' when you have not done something right. they do not like to praise when you have done well. Don't even get me started on the multiple interviews you have to go on! What a waste of time to sell plastic.

Explore other reviews about The Container Store

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Their business, benefits and products are all incredible.

Cons

My position did not allow for a healthy work/life balance. I was never "off".

3.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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