Not a perfect place, but I enjoyed it and would do it again! - Full Time Visual Sales The Container Store Employee Review

4.0
11 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Wonderful co-workers, pay above most retail average, fabulous discount, interesting and dynamic work environment, never boring. Love Gift Wrap Wonderland !!!

Cons

Not a lot of full-time positions, some difficult hours (but fully disclosed in interview process), some questionable management practices among the full time and management staff (lots of closed-door conversations/gossip), lack of up front conversations when there should be. My exiting of the company was handled poorly/unethically (I resigned, was asked to stay on for two weeks by the GM, arranged with my future employer to do so, and was then informed it would be my last day, leaving a gap in my income and delaying the start date for my future job). I'd like to believe this was and isolated incident and not representative of the entire company, especially one that focuses so much on an employee-first culture and wanting the best for their employees.

Explore other reviews about The Container Store

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Their business, benefits and products are all incredible.

Cons

My position did not allow for a healthy work/life balance. I was never "off".

1
3.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

1
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