Amazing Culture, Management, and Balance - Anonymous employee The Escape Game Employee Review

5.0
12 Oct 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company cares about their employees and it shows. Any reviews that complain I just have to assume are from people who have never been anywhere else. I work at HQ and the culture and bond is awesome. Everyone has each other backs, we all are guided by the mission and values, I am apart of the leadership training program and we have MONTHLY employee happiness budget that we choose how to spend (usually food lol). It’s a really cool place to be. I have never worked somewhere like it. They also recently upped their benefits package with more time off, 401k with match, and pretty good insurance.

Cons

The goals are challenging but you don’t feel like your job is on the line and they support you with resources to succeed.

Explore other reviews about The Escape Game

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

So much fun and good career opportunities! Good values

Cons

You to be really engaged. Late nights sometimes.

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The team itself and the coworkers were rad. Everyone is positive and supportive but not in a toxic positive way.

Cons

--its really bizarre policy to make your plus ones pay for the game...on training games. And do you get paid while training on a game? Nope. Ive never seen any other escape room operate that way and it came off so greedy that friends I brought almost questioned me working there. -very passive aggressive store management. Yes its important to have professionalism but management will get on you for petty small things that made no difference to the guest experience. They also dont seem to be familiar with workers laws in the location theyre managing. --starting out they'll send you home early rather than taking time to train you on everything. If its a tiny bit slow, you get cut. This makes pay incredibly unstable and the pay was already abysmal for the area. --I didnt mind company values at first but it rapidly becomes clear that their generosity and integrity values are only for guests, not for employees. In fact they'll be incredibly stingy towards you. --once your hours stop getting cut, if you've stayed in the trenches long enough, now they suddenly put you on for 11 hour shifts. And schedule requests are often ignored. --if I ever end up rich I want to buy the company out and run it better out of sheer spite.

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