BEWARE OF THIS TOXIC HELL HOLE. - Anonymous employee The INN Between Employee Review

Meaningful mission, competitive benefits and compensation

Leadership communicates poorly and sets unclear, frequently shifting expectations. Work–life balance is minimal, and workload often increases based on your position and how personally favored you are rather than on role clarity or fairness. Staff and residents are often spoken to in dismissive ways, which creates a judgmental and punitive atmosphere. The organization states that it follows Housing First and trauma-informed principles, but in practice many decisions appear to be driven by personal opinions rather than research or established best practices. This undermines both staff morale and the quality of care provided to residents. Many staff leave feeling emotionally exhausted, unsupported, and professionally discouraged. These issues stem from the tone, priorities, and communication style set at the top levels of executive leadership and shape the culture throughout the organization.

Good starting pay, great cause, opportunities for position growth (mainly due to high turnover rate).

Unprofessional and very unclear expectations from leadership - priorities change often and without discussion. Minimal work/life balance. Judgmental and punitive approach to client care. Pay is extremely inequitably distributed. The work environment is personally, professionally, and physically harmful in many ways.