Sold a dream but all is not as it seems - Anonymous employee The Office Group Employee Review

2.0
2 Jan 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I couldn't fault the interview process and the time and effort that went into this process - although when I was interviewing they weren't sure which position I was best suited to, they sold me a dream so I was excited regardless.

Cons

You are sold the dream of TOG but when you read and understand the small print it's not the case. There is too much of a noticeable hierarchy and those at the bottom of the food chain never get noticed for their hard work, when after all they seem to be doing all the work for those above them. Senior members of staff are very clicky and stick with their own and are often very belittling towards junior staff. I personally was bullied by my manager and although the HR team dealt with it very well, it wasn't enough to convince me to stay at a company that wishes they were all singing and dancing but underneath the surface fail to keep the good staff as they realise their worth. Pay is very poor and they are completely unsympathetic to illness (had 0 days off sick in 11 months) and grievance. I understand the larger the company that HR grows with that, but have some empathy towards others.

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The Office Group Response
7y
Thank you for such a detailed review. It is never easy doing this and we are incredibly grateful. You raise some very concerning things, many of which are difficult to comment on as some time has now passed. However, it was encouraging to read that HR dealt well with your complaint. We expect a lot from our incredible people managers and to hear one of them behaved badly is disappointing and frustrating. Your comment about us not being sure which role would suit you is seen by many candidates as a positive thing. We recruit for potential and don't approach recruitment with a one size fits all approach. If we like you-and clearly we did-then we will find or even create a role that's just right for you. We also go to great lengths to recognise great effort including spot awards, monthly stars awards, quarterly team awards and our much anticipated annual TOG awards. On pay we believe we are competitive but we are not complacent and we appreciate we need to keep this under regular review. All the best in the future.

Explore other reviews about The Office Group

5.0
8 Jun 2022
Recommend
CEO approval
Business outlook

Pros

amazing environment to be in

Cons

none that i can think of

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The Office Group Response
2y
Thank you for sharing your positive experience as a General Manager at The Office Group! We're thrilled to hear that you find our work environment amazing. Your feedback is important to us, and we appreciate that you haven't identified any cons at the moment. We're committed to maintaining a positive and supportive workplace, and your input contributes to our ongoing efforts to create a great experience for all team members. If you ever have any suggestions or thoughts on how we can continue to enhance your experience or if there's anything specific you'd like to share, please feel free to reach out. We value your insights and look forward to making your time with The Office Group even more enjoyable. Thank you for being a part of our team, and we appreciate your positive contribution to our work environment!
1.0
12 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- 28 days holiday is literally it

Cons

- Zero flexibility in working location. Working style is masked as hybrid but is in-office, with a token Friday to work elsewhere BUT if you have a day off M-Th, you must work in office on Friday - Employees are tracked coming into the office and pulled up by HR and senior leadership if they have not physically come into head office on one singular day of the week they were intending to - Favouritism from senior management to certain members of staff, with bullying and negativity towards others within the department, and redundancies for those who really aren't favoured - Little to no support from senior peers (including HR) when issues have been raised - Extremely uncollaborative, back-stabbing environment within the department and when working with certain other departments - Very critical day-to-day culture, which makes you feel like you constantly have to defend yourself and the decisions you make - Snakes within certain departments who listen into colleagues conversations and report everything and anything upward to their managers - Zero room to grow or up-skill (unless you score a 4 or 5/5 in your annual review you are not allowed to have any paid training from the company?) - Zero career path for anyone. Promotions are based on individuals and their managers, so if you are not in favour with your manager there's zero chance of ever progressing - All of the above masked with a fancy bread station which was promoted c. 4 times in email communications by senior leadership / the CEO - CEO lives in a dream land and thinks everyone loves working at head office, but people are dropping like flies across the entire business because it's a miserable place to work

4
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