Exciting place to work - Software Engineer The Orchard Employee Review

4.0
17 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers Low-to-mid level management is generally very kind and approachable Generally reasonable expectations for work-life balance Even if you're on the tech side, working in the music industry has some perks. Lots of in-house shows by affiliated artists, and free ticket offers if you live near the office.

Cons

Some chain of command issues, as well as resource allocation issues. A specific few product eng teams wound up very overworked, mainly due to some misalignment between the C-suite, other parts of the business, and digital product. Open office layout is not as big of a perk as companies think. This issue is not limited to The Orchard, though. Some broken HR and IT processes make it unnecessarily difficult to navigate the various employee and IT systems.

Explore other reviews about The Orchard

5.0
30 May 2025
Recommend
CEO approval
Business outlook

Pros

Great schedule, fast-paced, amazing office culture, catered lunch.

Cons

Lots of meetings, interesting building setup.

2.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

You get to work on high-profile projects for major artists in a great NYC office. The environment is flexible, the dogs are a plus, and lunch is catered twice a week. Most of the staff are talented, hardworking, and genuinely nice people. It’s a "cool" place to be on the surface, but the cultural issues (lack of promotions and favoritism) run deep. See below.

Cons

Employee satisfaction plummeted in March 2025 as the fallout from restructuring and layoffs soured the organizational culture. This decline is fueled by high KPI pressure and a lack of clear career progression; even high performers of several years face stagnant growth. Operational efficiency is further hindered by "low-value" work, such as creating pitch decks for clients with a history of non-engagement. Furthermore, a lack of boundaries with demanding clients has led to chronic unpaid overtime. Most concerning is a perceived culture of favoritism, where opportunities and rewards are distributed based on personal bias rather than merit, deeply undermining team morale.

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