All about “customer experience” yet they don’t listen to the customers? Cutting all of the social media ad budget in student housing… where most students their time on. Cut employees hours to increase the travel budget for higher employees. Daily fear of retaliation for hitting even a minute of OT or not succeeding well enough. Power washing and a multitude of repairs such as mold remediation was severely needed and upper management did nothing. If your staff keeps quitting, clearly something is wrong. I would never recommend scion to anyone unless major changes were made as a company.