Needs more emotional intelligence in upper management - Manager The Smith Employee Review

3.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Very strong product that it is easy to stand behind as a manager Great spoken values that underline a desire to make people happy and create great hospitality experiences Chances for people to grow, learn, and develop

Cons

Operations focus takes away from the emotional health of the place Management can be hostile, mean, choose favorites. Not easy to see them as people who actually care about their employees.

Explore other reviews about The Smith

5.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

-Great team -good money -delicious family meal

Cons

-loud and can be stressful

3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great paradigm of leadership and knowledge of culinary creativity and hospitality.

Cons

Many locations have closed over the last few years.

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