Energetic company with loyal customers - Customer Success Manager (CSM) ThoughtSpot Employee Review

Competitive salaries, supportive leadership, lunch stipend for those in office, decent benefits, embracing AI, truly trust in their employees, volunteer days, unlimited PTO, work life flexibility, positive and exciting culture. Honestly-- I like coming to work and I really enjoy the people I get to work with. Not a lot of my peers in my same function, but at different companies, can say that.

Can feel isolating as many of us are remote. Often only the sales team is allowed to incur travel.

- good team members and peers in mid-senior management - flexible time off (sort of) - amazing product - great tools for building with AI

- burnout culture: "intensity" is a core value that plays out as burning people out, We've lost some good people over this. - when execs ask for feedback, and people are honest, they gaslight the folks giving feedback to minimize and dismiss the issues raised. - the week between Christmas and New Year's used to be company wide time off. Now it has to be approved by management. There were clearly some executives who wanted this to happen because they couldn't stand giving the whole team time off at once. See burnout comment above. - impulsive and reactive CEO. Fire drills every week that derail current projects. Downstream, we get harpooned by our direct C-level for not meeting deadlines. Other items have to be deprioritized in order to accommodate his urgent requests; there's no way around this.