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      ThoughtSpot

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      High Turnover, Poor Leadership, and a Toxic Sales Culture - Account Executive ThoughtSpot Employee Review

      2.0
      31 Mar 2025
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Smart people in pockets of the org who genuinely care and health insurance.

      Cons

      • Sales leadership is deeply misaligned with what good enablement looks like. The VP of Sales lacks meaningful experience (less than two years as a rep before jumping to a leadership role), and unfortunately, it shows. • Instead of developing the team, leadership frequently inserts themselves into late-stage deals and plays games with pricing, often creating more chaos than support. • High turnover in sales isn’t just a trend—it’s a red flag. There’s a constant revolving door, which speaks volumes about the internal culture. • Minimal onboarding or enablement for new hires. You’re expected to ramp yourself while navigating unclear processes and shifting priorities. • Morale is low and transparency is lacking. Decisions are top-down and rarely in the best interest of the team.

      avatar
      ThoughtSpot Response
      1y
      Thank you for your candid feedback. We're sorry to hear that your experience didn’t reflect the standards we strive to uphold. While we’re proud of the many talented individuals across our teams, we recognize that consistent leadership, strong enablement, and a healthy sales culture are critical — especially in a competitive and fast-moving environment. High turnover and inconsistent onboarding are real concerns, and we’re actively working to address both with more structured programs, clearer processes, and a stronger focus on coaching and development. We take feedback like this seriously. If you're open to it, we’d welcome the opportunity to hear more — please feel free to reach out to me directly or connect with your HRBP. Your perspective helps us improve. Thank you again for your contributions to ThoughtSpot.

      Explore other reviews about ThoughtSpot

      5.0
      24 Apr 2026
      Finance director
      Recommend
      CEO approval
      Business outlook

      Pros

      Company going through hyper growth. Ability to change with market conditions. Company is building a culture based on values, commitment to success and it's employees. -Free lunch in office!!

      Cons

      As with any startup, there is a lot to do!! However, we have challenging and exciting opportunities to help customer solve their problems

      avatar
      ThoughtSpot Response
      1mo
      Hearing this from someone in Finance, where the work is demanding and the margin for error is small, genuinely means a lot. The fact that you're experiencing the culture as values-driven and not just values-stated is exactly what we're working hard to build. The pace is real and so is the opportunity, and we're glad that combination is landing as energizing rather than exhausting. Thanks for taking the time to share this.
      2.0
      17 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - good team members and peers in mid-senior management - flexible time off (sort of) - amazing product - great tools for building with AI

      Cons

      - burnout culture: "intensity" is a core value that plays out as burning people out, We've lost some good people over this. - when execs ask for feedback, and people are honest, they gaslight the folks giving feedback to minimize and dismiss the issues raised. - the week between Christmas and New Year's used to be company wide time off. Now it has to be approved by management. There were clearly some executives who wanted this to happen because they couldn't stand giving the whole team time off at once. See burnout comment above. - impulsive and reactive CEO. Fire drills every week that derail current projects. Downstream, we get harpooned by our direct C-level for not meeting deadlines. Other items have to be deprioritized in order to accommodate his urgent requests; there's no way around this.

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