Good company with good intentions - Senior Solutions Consultant TiER1 Performance Solutions Employee Review

It was a joy working at Tier 1. Everyone is so warm and eager to share/teach/learn.

Pay isn't competitive. Otherwise I would totally have been on board!

Decent benefits (4 weeks PTO, floating holidays), some flexibility to your work day, remote position (as long as you're not in one of their "core" locations, it was a hybrid schedule then).

Constant acquisitions that are obviously meant to eliminate competition by absorbing competition and making their team redundant; little to no training provided when your job description completely changes overnight; extremely high expectations for billable hours (87.5%) even when company is in the red and not bringing in enough work; unspoken expectation that you're available at all hours; chronic lack of structure for project teams; zero patience or support for employees experiencing hardship; taking advantage of floating holidays to observe non-Christian holidays viewed as an inconvenience to project schedules; lots of playing favorite; many people at c-suite level that have completely made up jobs that perform no actual work while getting paid extremely well; forced use of AI