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TigerDirect Canada

Is this your company?

Boiler room environment. - Account Manager TigerDirect Canada Employee Review

2.0
1 Mar 2013
Recommend
CEO approval
Business outlook

Pros

I get my own cubicle.

Cons

Very poor infrastructure. Training is non-existent. Most employees and managers are technologically ignorant. Tools provided to employees to help manage and grow the business are laughable. Sales leads are a joke. Senior account managers get fed large accounts, while mid and low-level managers have to scrounge for scraps. Commission structure is confusing and setup so that account managers don't get maximum pay for their work. The only way to earn a decent income is to sell lots of warranties and SPIFF'd product. Base salary is a joke compared to similar companies. There is zero opportunity for career advancement.

Explore other reviews about TigerDirect Canada

4.0
9 Jun 2014
Recommend
CEO approval
Business outlook

Pros

The positions paid well, had good benefits, and offered lots of training.

Cons

There is a lot of competition in the technology industry, there are new developments almost daily. It can be demanding at times to stay on top of all the information coming at you. There was also a lot of cross training of positions. A lot to learn. But me, I like learning.

1.0
14 Feb 2012
Recommend
CEO approval
Business outlook

Pros

Loved the customers and the fellow co-workers. Hard work to develop the right relationships but it pays off in the end. Great place to learn. But...... I WOULD NOT RECOMEND this place to anyone.

Cons

Watch out!! It's all about the numbers baby! All your hard work bringing in new accounts is not appreciated if you don't have the numbers. There is only one thing they look at, numbers. When there are other values a sales rep brings to the table. Had over $1.1 million in sales YTD, but.... missed one too many pay periods. Watch for ever increasing quotas until you can't do it any more than BAM! Your out the door. Very inconsistent in the termination process. Many reps let go for under performance while a select few can miss their numbers constantly and still keep their job. Some reps receive multiple third warnings before the final,and still have their job. It's a "Throw them on the wall, and see who sticks" mentality. Except for the special reps. Absolutely zero coaching from the managers. And if you do create a nice account...poof. Its gone and a senior rep has it the next day.

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