My Personal Horror Working Directly with the CEO - Executive Assistant TimelyCare Employee Review

1.0
17 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The company offered some benefits, but most were impossible to enjoy. No holidays, no day off for my birthday, no uninterrupted weekend without constant demands from the CEO. Health insurance and pet insurance existed, but I could not use most of it, and the thought of relying on it is terrifying.

Cons

- The role piled on overwhelming amount of responsibilities far beyond what anyone could handle. - Complaining about the workload was not an option. - The CEO is obsessively focused on perfection, extremely meticulous, and unrelentingly harsh. -Demands were unreasonable, constant, and left work mentally exhausting. - Personal tasks were added to work duties, including managing schedules, delivering coffee and meals, responding to emails, and buying and delivering gifts. - Weekends were consumed with work, leaving no time for rest or personal life. - Sleep and recovery became impossible, leaving the role draining and demoralizing. - The position felt less like an executive assistant and more like a personal servant with no life of my own. - Overall, the experience was exhausting, humiliating, and entirely unacceptable

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TimelyCare Response
5mo
We value thoughtful feedback and review all comments carefully. The role and tenure referenced in this review does not align with our employment records. Because we respect employee confidentiality, we don’t address individual personnel details here. We are committed to clear role expectations, have structured performance processes, and provide multiple internal avenues for employees to raise concerns so they can be addressed constructively and directly. We have always focused on maintaining an environment built on accountability and transparency.

Explore other reviews about TimelyCare

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

TimelyCare has a strong mission focused on improving student well-being, which makes the work feel meaningful and impactful. The people are collaborative, supportive, and genuinely care about both employees and the populations we serve. Leadership is invested in growth, and there are opportunities to take on new challenges and expand your skills. The company has embraced flexibility and continues to evolve as it scales.

Cons

Like many fast-growing organizations, priorities can shift quickly, which sometimes creates ambiguity around processes and decision-making.

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TimelyCare Response
1w
It is meaningful to see our mission, people, and culture reflected in your experience. We believe great work happens when talented people are trusted, supported, and connected to a purpose that matters. As TimelyCare continues to grow, we are focused on creating clarity, investing in our people, and building on the culture that has helped us expand our impact for students and campus communities across the country.
1.0
11 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I genuinely don’t think there are any other than the people (who they’re burning out or forcing out)

Cons

To the Glassdoor responses from TimelyCare: “we found no record of the specific incidents referenced” is a strange thing to say about anonymous reviews. What exactly are you looking into — Slack messages? Zoom recordings? The implication that you’re investigating who wrote these reviews is more revealing than anything the reviewer said. The irony is that the very culture described in every negative review — retaliation against anyone who speaks up — is exactly why employees can’t give honest feedback internally and have to resort to anonymous posts in the first place. And then those posts get publicly discredited. I’ve been gone over a year and I’m still untangling what this place did to my sense of self at work. That doesn’t happen at healthy companies. Good luck to everyone still there.

7
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TimelyCare Response
1w
We hear the concern behind this review. Anonymous feedback can reflect experiences people may not have felt comfortable sharing elsewhere, and that is important for us to recognize. We read reviews in full, pay attention to recurring themes, and use feedback from multiple sources to better understand where trust, communication, and support need to improve. Our focus is not on identifying anonymous reviewers, but on understanding feedback and continuing to strengthen the employee experience for current team members.
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