The longer you're here the more the cracks show - IT Senior Specialist Tinuiti Employee Review

3.0
21 Mar 2024
Recommend
CEO approval
Business outlook

Pros

I have been a huge fan on Tinuiti since beginning work here - fun community, great benefits of remote work, fertility benefits, unlimited PTO, lifestyle spending accounts, etc. It has been some of the most rewarding work I've done in the industry and has helped me grow my career and I've luckily been able to take advantage of multiple mentorship programs and have held great managers that support and uplift me and have always been in my corner. The lower level employees who work here are truly top notch.

Cons

Sadly it's started to go down hill pretty quickly. The large name accounts are not being charged large name dollars leading to extreme understaffing for some of the most challenging and needy clients leading to burnout, neglect and fatigue. Despite this concern being raised, nothing has been done to add more staff to larger accounts because Tinuiti will charge them low fees to have the name in our portfolio. OOO used to be a true OOO period, now they track it into long weekends that we already have off and are more expensive to travel during and also don't even give us the full week anymore. We started getting taxed on our lifestyle benefits recently which is ridiculous and the health care is actually abysmal. Multiple employees have complained about this new healthcare since getting it last year and we've constantly been told it's better for us when it's clearly not. It's becoming clear that execs are falling under pressure from private equity owners to save costs and the company is suffering because of it and the employees are bleeding out.

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Tinuiti Response
2y
Thank you for sharing your detailed feedback. We're thrilled to hear that you've had positive experiences with our community, benefits, mentorship programs, and supportive managers. We also understand your concerns. Your insights are crucial, and we take them seriously. We are committed to addressing these issues and ensuring that our programs and incentives align with attracting and retaining top talent. Your advice on listening to employee feedback and improving our offerings is noted, and we will strive to do better in meeting the needs of our team members. Thank you for your dedication and honesty in sharing your experiences with us.

Explore other reviews about Tinuiti

5.0
28 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Leadership genuinely wants what's best for the people who work here. - Steadily growing business that's expanding into new service lines and ramping up its tech stack. - Remote work allows for a lot of flexibility. Managers are very understanding of family needs. - Excellent benefits - 4% 401K matching, good salaries, bonus potential

Cons

- It's a big agency now and that means some parts of how we interact have had to change. I think that's been harder on some other Tinuiti employees than myself, but it is a real thing and people who prefer smaller agencies might be turned off. - It's a competitive industry right now and that means that we're not growing as fast as we were a few years ago, so the financial incentives aren't as generous as they were when the company could afford to pay big bonuses.

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Tinuiti Response
1mo
Thank you for sharing your experience and for your 5 years with Tinuiti. We’re glad to hear you value our leadership, flexibility, and benefits, and appreciate your thoughtful perspective on how the organization has evolved as we’ve grown. We’re grateful for your continued contributions and for taking the time to share your feedback.
3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

remote, flexible schedule, great culture, ceo zach is great

Cons

top heavy management, lacking learning opportunities and supporting growth despite defined growth paths, favoritism, typically will stay on the same clients/pod for long term, lower compensation

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