Warning signs are flashing - Account Executive Toast Inc Employee Review

1.0
4 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Almost none now that compensation has been reduced drastically. Work life balance is non-existent, processes are horrible and providing any feedback is seen as complaining.

Cons

The company is in total disarray and is heading in a very bad direction. Compensation for all AE's was reduced by $40k at the beginning of the year and sold to us as giving us "opportunity to focus on core work". In addition to reducing compensation, Toast has also added AE's which is decreasing territory size leading to additional compensation reduction. If that was not enough, the disorganization is starting to spiral. The sales team is responsible for almost everything in the SMB world, and any type of feedback presented is seen as complaining. On top of that, promotional opportunities don't exist. They have changed policies and a title "increase" has to validated by achieving the next level quota for 2 months in a row prior to accepting the position. Ie, to go from Account Executive to Senior, you have to hit a certain ACV number AND hit the new quota level for 2 months prior to a promotion. See above for territory reduction....

Explore other reviews about Toast Inc

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, amazing management support, access to tools.

Cons

Layoffs, executive staff is not authentic, worried more about optics than integrity

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