Awful Leadership and management and a super Toxic Culture - Anonymous employee Toast Inc Employee Review

1.0
18 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At the moment, compensation here is okay in compare with other companies

Cons

- Stay away from the fintech department at all cost or Toast overall if you can - There are many low-level managers who have no idea what they are doing - Getting a promotion is extremely hard - To get noticed or advance, you must show off and lie even if you did nothing - Discrimination is visible everywhere despite claims of fighting it - HR & People Success are not your friend; never ever trust them - Senior leadership shows no respect for employees - Do not speak up; They will use it against yourself - You must be political, dishonest, and wear a mask to survive - Everyone only cares about their own career growth and there are many two-faced people here - People who only talk, with no knowledge, no code, and no real contribution are the ones who advance here

Explore other reviews about Toast Inc

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

Cons

Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

avatar
Toast Inc Response
1w
We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

See reviews by: Helpful|Rating|Date|All