Amazing company doing everything right! - Territory Account Executive Toast Inc Employee Review

5.0
22 Jun 2018
Recommend
CEO approval
Business outlook

Pros

From a business point of view, they are growing rapidly. This generates a feeling of excitement & optimism with opportunities to shine at every turn. From a product point of view, customers are in love. Toast is an amazing product and is being invested into heavily. You can be confident that what they have is truly game changing. From a culture point of view, Toast goes out of its way to ensure employee happiness as well as investing into communities.

Cons

Rapid growth = some pain points. Naturally. If you thrive in an upstart environment and can be flexible and resourceful, this is the place for you. If you need everything spell out clearly and refuse to do anything outside of your job description, this is not yet the company for you.

Explore other reviews about Toast Inc

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

Cons

Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

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Toast Inc Response
3d
We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
1.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

None as of 2026, use to be a great place to work.

Cons

There has been a noticeable pattern of pattern of experienced, tenured reps exiting at a rapid pace, Constant structural changes, shifting comp plans, an evolving expectations create instability. Performance standards continue to rise while territories continue to shrink and market conditions continually become more challenging. Not enough business to go around so rep and different teams are fighting over business. Quota attainment is at an all-time low and competition is tougher than ever. Sales teams recycle every year now, solid reps are fired because territory can't handle quota and new reps come in then are pushed out as soon as they are fully ramped. IF YOU ARE CONSIDERING JOINING AS A SALES REP, HIGHLY RECOMMEND YOU LOOK SOMEWHERE ELSE. THE OTE ON LINKEDIN IS NO LONGER EVEN CLOSE TO WHAT YOU WILL MAKE. Leadership is atrocious and mid level management is even worse. UNLESS YOU ARE COMFORTABLE OPERATING IN A HIGHLY VOLATILE SALES ENVIRONMENT WITH LIMITED LONG-TERM SECURITY, THIS IS NOT A COMPANY I WOULD RECOMMEND JOINING AT THIS TIME.

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