Pros
I have nothing to offer.
Cons
This is the only time I have reviewed a company on Glassdoor and I am only doing so because it is clear that the recent positive reviews were a reaction to the owner's frustration with the completely honest, yet absolutely blistering reviews left by everyone else. I know the owner had a call or attended a webinar with Glassdoor right before I left because he started asking for positive reviews on Glassdoor in the Monday morning meetings - and clearly implied that the lack of work coming in was partly attributable to the poor reviews (rather than the behaviors the reviews detailed). When you make people think they may not be getting a paycheck, they take action - eventually. Several months passed between the flurry of reviews and the first time he asked - which is also typical for Top Floor. I would like prospective employees to know that the company rewards backstabbing and finger-pointing. As the owner doesn't take personal responsibility for anything going wrong (blames former employees, blames coaches he has hired, blames processes for not working, etc.), he proves receptive to these conclusions when offered by his management team. As a result, anytime something goes wrong people quickly find they can get out of being held accountable if they blame someone else. This is the culture you can expect if you accept a position there. The people who get ahead do so not by outperforming others with talent, but rather by creating Game of Thrones like alliances in order to take others down. It was mind-blowing to me how little accountability there was in meeting after meeting when people pushed off deliverables like it was not their fault things they were specifically responsible for did not get done. The lack of actual talent for their jobs was breathtaking and the ability to take credit for a subordinates' work would be impressive if it wasn't so evidently self-serving. There is no common purpose here - just individuals protecting their turf. Not everyone here is bad, but the actual culture of the place will prevent you from moving ahead, and with the serious turnover and staffing issues, working here is more likely to hurt your resume than help it if you want to pursue agency work. If you have any doubts after interviewing, trust your gut. It really is THAT bad. There is a reason why the business is suffering and you are best off avoiding the place altogether (as in don't even tell people you interviewed there!)