Pros
Employee-owned trust means that you get to have more of a say. They have profit share and annual bonuses. Great, structured onboarding and interview experience. Remote working & flexible working options. Clear progression framework and development goals. Salaries reviewed annually and go up in line with the living wage, remaining above the market range for the local area. Get to work with great clients & nice people Really structured processes with resources and documents for the internal team available on the company intranet.
Cons
High workload with limited support at times. The volume of tasks can feel unrealistic, making it tough to manage everything. Expectations differ based on who you're working with, so each account is a different team with a different account lead.