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Total Merchandise

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Worst place I’ve worked - Sales Executive Total Merchandise Employee Review

1.0
22 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Free parking and that’s about it.

Cons

I have never worked in such a toxic environment, do not listen to the 2 or 3 good reviews on here, they are written by management/marketing to try to counter out the bad reviews and up their stars. There are very few nice people to work with on the team, non stop talking about eachother behind their backs. Management ignore this issue and even join in, this is a particular issue within the other team but because they’re favourited this goes ignored. Being in the sales team really is bottom of barrel, and wow do they make you feel like it! Most recently the other team leave at 4 on a Friday, sales stay until 5! It is not a supportive environment, it is not friendly, it is not fun, and not enjoyable. 3 members of staff have left in 1 month recently, not surprising. All the staff moan about management because it really is that bad. There’s no bonuses for achievements, no staff get togethers like most places, some people’s birthdays are even forgotten by management! Unless of course you’re in the favourite team… So please research your jobs before you apply for them, and save yourself. If I could rate everything a zero, I would.

Explore other reviews about Total Merchandise

5.0
2 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Working here has been a truly rewarding experience. The company fosters a high-energy, fast-paced atmosphere where every day presents new opportunities to learn, grow, and achieve results. It’s the kind of environment that thrives on hustle, motivation, and teamwork. The team dynamic is one of the biggest strengths. Colleagues are supportive, competitive in the best way, and genuinely motivated to help each other succeed. Management sets clear expectations but also provides encouragement and recognition when goals are met. The pace is quick, which keeps things exciting and ensures no two days are the same. One of the unique aspects of this company is the variety of sales departments. Some areas are commission-based, offering a structured commission for those who are willing to push themselves and being rewarded directly for performance. Other sections are salary-based without commissions, providing stability and consistency for those who prefer a structured approach. This balance allows employees to find the role that best fits their working style and career goals. There is plenty of room to develop professionally, with training and mentorship always available. For those in commission roles, the experience sharpens negotiation, communication, and closing skills. In non-commission areas, the focus is on relationship-building and providing value, which develops a strong foundation for any career path. This is a great place for individuals who are driven, resilient, and enjoy seeing the direct results of their effort. Whether you thrive on commission-based hustle or prefer steady performance goals, there’s a spot for you here. The company rewards hard work, celebrates success, and creates an environment where you can truly grow.

Cons

One unique aspect of the workplace is the high number of female employees, which brings a lot of strong personalities and perspectives into the mix. This can create a very lively and passionate work environment, where conversations are energetic and ideas are voiced openly. At times, the intensity of different personalities can be challenging, but it also helps build resilience, adaptability, and stronger communication skills. Overall, the diversity in personalities keeps the workplace dynamic and never dull. It’s worth noting that some past employees have shared negative feedback about the workplace. However, it’s important to look at the full picture: one of the most vocal critics actually chose to stay with the company for nearly a decade. Remaining with any business for ten years speaks volumes about the opportunities, stability, and overall value it provides. While no workplace is without challenges, the decision to invest so much time here highlights that the positives ultimately outweighed the negatives.

1
5.0
21 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great team Good relationships with management

Cons

The office can get a little loud at times

2
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