Great Company still looking for a Growth direction - Vice President & Controller TouchTunes Employee Review

5.0
4 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Operates in an interesting Business sector

Cons

Need more hands-on independent thinkers, to create a Business model to withstand the next 10 years

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TouchTunes Response
3y
TouchTunes is definitely in a unique and interesting business sector. We combine music and technology to deliver entertainment experiences across 65K locations in North America and the UK. In November 2021, I would agree that we needed to develop a new growth strategy. I am excited to say that as I write this in 2023, we have hired a lot of new people & leaders, and we have an exciting new growth strategy that we are executing against. -Ross, CEO

Explore other reviews about TouchTunes

5.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Really great people managers here. Interesting work and a cool product!

Cons

Nothing to share at this time

1.0
16 Oct 2025
Recommend
CEO approval
Business outlook

Pros

- hybrid environment - comunter benefit

Cons

- Toxic Leadership Culture: Incompetent, egotistical, and narcissistic management that fosters fear rather than collaboration. - Zero Upward Mobility: No clear career paths or growth opportunities; promotions and recognition are rare or politically driven. - Miserable Work Environment: Employees, especially those who’ve been there long-term, appear burned out, disengaged, and deeply unhappy. - Soul-Sucking Atmosphere: The energy is heavy, draining, and creatively stifling — it feels like survival, not inspiration. - Widespread Negativity: Teams spend more time gossiping, complaining, or blaming others than actually collaborating or problem-solving. - Divisive Leadership: Leadership preaches values like inclusion and teamwork but acts in the opposite way — creating silos and favoritism. - HR Complicity: HR prioritizes protecting toxic management over supporting employee well-being or addressing serious workplace issues. - Culture of Fear and Bullying: Bullies are rewarded and thrive in the environment, while kind, collaborative, and talented people often leave. - Lack of Accountability: Poor performers in leadership roles face no consequences; bad behavior is normalized. - Hypocritical “Culture” Messaging: Company values are used as PR slogans, not guiding principles — nothing authentic about the “people-first” narrative. - Rampant Discrimination: Racism, Islamophobia, and other forms of bias are openly tolerated or ignored by leadership — creating a hostile environment for anyone outside the “inner circle.” -Declining Business & Outdated Product: Revenue continues to fall because the product is irrelevant in a changing economy — especially during a recession. Leadership refuses to innovate or face reality. - Overall Dysfunction: The company is a case study in how not to run a business — a revolving door of talent, crumbling morale, and no vision for the future.

5
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