Lack of direction and knee-jerk reactions - Delivery Trace3 Employee Review

With the decline of hardware sales the company is trying to create a services presence in the market. Unfortunately when the sales teams are not meeting numbers they will not push services since its a harder sale and the GP isn't clear. This causes the services teams to be in a state of flux. Then with the lack of services sales they bench or cut their PS team to help manage cost. With a weakened and benched PS team when business does have an uptick they are consistently having to sub out work because they don't want to pay to keep people on staff. The sales teams when they do sell a services engagement have the final say of how it gets charged to the customer. If they massively under bid hours on a project it's not the sales team that takes the hit but the PS org which causes more instability due to rising costs. Management turnover is an issue, new management doesn't want to honnor what old ones put in place even if it's in writing (they will find a loop hole) Questionable ethics from some org's of the company Insurance costs alot if you want anything other than a HSA since the company doesn't want to contribute much to their PPO option No 401k match