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      Tractive

      Engaged employer

      Tractive reviews

      Okay experience, highly disappointing outcome for CX - Customer Happiness Manager Tractive Employee Review

      3.0
      9 Feb 2025
      Customer happiness manager
      Recommend
      CEO approval
      Business outlook

      Pros

      benefits relaxed company culture and trips

      Cons

      experience is based on the team you’re on. avoid CX

      avatar
      Tractive Response
      1y
      Thank you for taking the time to share your experience with us. We’re happy to hear you enjoyed the benefits and relaxed culture here at Tractive! 🌟 Of course there's always room to improve, and we’re grateful for your suggestion to invest more into our Customer Experience (CX) team. Best of luck in your future endeavors, and thanks for your contributions during your time with us! 🐾💙

      Explore other reviews about Tractive

      5.0
      17 Jan 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      4-day work week Friendly culture

      Cons

      Low career growth potential etc

      avatar
      Tractive Response
      1y
      Thanks for sharing your feedback! 😊 We're glad to hear you’re enjoying the 4-day workweek and our friendly culture. We also appreciate your thoughts on career growth — it's something we’re continuously working on to create more opportunities for our team. Thanks for being part of Tractive! 🚀💙
      2.0
      5 May 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Really good team and working hours are ok

      Cons

      Avoid if you don't want to rip your hair out from frustration

      avatar
      Tractive Response
      1w
      Thank you for sharing your experience with us. It’s great to know you appreciated your teammates and the working hours. We’re genuinely sorry that the management style didn’t feel like a good fit for you and caused frustration. We really value autonomy and trust within our teams, so your feedback is an important reminder for us to keep improving. We wish you nothing but the best in your next chapter!
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