3.0
22 Jun 2023
Former employee, less than 1 year
Auburn, MA
Recommend
CEO approval
Business outlook
Pros
-It's a job -Worked remotely after training -Can be out twice a month or leave early/come in late 3 or 4 times a month before being spoken to. Resets monthly.
Cons
-Customers often rude and want their hands held for simple things they can do on the website. -Metrics and quality reviews that you must meet, very specific on what you say to customers and process tasks. -Required to work Saturdays on a rotation basis