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      Transcom WorldWide

      Engaged employer

      Transcom WorldWide reviews

      Good Benefits, Little Appreciation in Monetary compensation - Customer Service Representative (CSR) Transcom WorldWide Employee Review

      2.0
      26 Oct 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, they have an in-store pharmacy, you can use points for the cafeteria and pharmacy if you have perfect attendance which is something I get mostly every month. They have retirement plans for employees* which is good.

      Cons

      Worked for 7 years, no salary increase even when we perform well consecutively. Yes, they give bonus but you need to go extra mile to hit it. But unlike, any other company, they do not believe in giving salary increases and Very toxic leaders.

      avatar
      Transcom WorldWide Response
      7mo
      Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

      Explore other reviews about Transcom WorldWide

      5.0
      30 Apr 2026
      Tech support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      great leadership and coaching opportunities. move up quickly.

      Cons

      had to work on weekends so i wish they can give us weekends off.

      1.0
      27 May 2026
      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business outlook

      Pros

      There were no pros for working for this company.

      Cons

      There is no HR number to call and everything is based on a ticket. Training is very fast paced and attendance is docked for every minute you are late including when there are issues with their system and managers will send you a write up without coaching that you either accept or dispute. Its an awful company to work for all in all. Run dont walk away.

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