Work from home benefits offset low pay and micromanagement - T1 Tech Support Transcom WorldWide Employee Review

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home benefits decent attempt at company culture for being online very low standard to get in the company and start working good for beginners, just out of school, or simply looking for work. decent training

Cons

low end of pay, wage increases are minimal for t1/t2 no control over some KPI's that your job relies on ( in the customers hands / Surveys regarding situation, not only personal performance ) there's an opportunity for a bonus, but you can't reliably achieve it because of the above. micromanagement

Explore other reviews about Transcom WorldWide

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

There were no pros for working for this company.

Cons

There is no HR number to call and everything is based on a ticket. Training is very fast paced and attendance is docked for every minute you are late including when there are issues with their system and managers will send you a write up without coaching that you either accept or dispute. Its an awful company to work for all in all. Run dont walk away.

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Transcom WorldWide Response
1d
Thank you for sharing your experience with us. We apologize that we fell short of your expectations and will take your feedback into consideration as we strive to improve.
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