Happy I made the shift to remote work - Reservations Agent Travel Outlook Employee Review

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Good onboarding and ongoing training - Lots of flexibility - Any changes or updates announced promptly - Building experience in hospitality - Responsibilities are clear - Reasonable performance metrics

Cons

Some older processes and resources need to be improved.

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Travel Outlook Response
1w
Thank you for taking the time to share your experience and for being part of Travel Outlook. We’re glad to hear that your transition to remote work has been positive and that you’ve found value in the onboarding, ongoing training, flexibility, and clarity of responsibilities. It’s also great to know that updates are being communicated promptly and that you’re building meaningful experience in hospitality. We appreciate your note regarding older processes and resources needing improvement. Feedback like this is important and helps us identify areas where we can modernize and streamline the employee experience. Continuous improvement is something we’re actively focused on as we grow and evolve. We’re very happy to have you as part of the team and truly appreciate your contributions. Thank you again for your thoughtful feedback.

Explore other reviews about Travel Outlook

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote setup with good work-life balance. Great training on booking systems and processes. Nice colleagues, no one will refuse to help you out if you ask.

Cons

Surge in call volume during busy travel periods

1.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You can rewatch the training videos if you missed or misunderstood anything.

Cons

Instructions were consistently unclear and difficult to follow As a new employee, I struggled significantly due to poor explanations Training relied almost entirely on recorded videos There was no real opportunity to ask questions or confirm understanding

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