Avoid this company at all costs!!!! - Customer Service Agent Trip.com Group Employee Review

Very toxic environment and gossip. I walked away from the company after 4 months because of a conflict of interests. Their revenue is based on deceiving their customers and selling extra products that they could get for free with the airline. You have no freedom in the office. They don't even let you read a book despite the fact that you get 2-3 calls a day. You're supposed to look at the screen the whole day.