Some fun facts and opinions about this company - Anonymous employee Tripalink Employee Review

1.0
26 Oct 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. The company has a good short-term business model. 2. The leasing team is strong. 3. Low-level employees are very funny and friendly. 4. You have 300 - 500 discount off the monthly rent if you live in company apartments, but there are only around 20 available units (first-come-first-serve) so not all employees can enjoy this benefit. 5. The company doesn't force you to work overtime like most Chinese companies would do.

Cons

Facts: 1. The work atmosphere is pleasant but can be horrible when CEO is present. CEO doesn't like employees learning in the workplace. He said openly "I don't pay you working. I don't pay you studying here" many times. I also witnessed him forcing an intern to leave RIGHT NOW as he watched a tv show quietly (with earplugs on) during lunch break. I swear to God he did nothing wrong. That day became his last day. THAT was arguably the most horrible & unprofessional scene I have ever seen in my life. OH, MY, GOD. He was exactly like a little kid. 2. The company is sluggish & cheap when it comes to improving employee benefits. Example 1: The company gives you 3500 - 5500 per month for every position, which is totally fine for a start-up but you won't get any option or equity until you work for TWO YEARS for them. Example 2: The company will reimburse the cost of professional certifications but you are required to pay back if you leave the company within THREE YEARS. Example 3: The HR dept. and executives have been discussing about 401K for almost a year, but still no outcomes. The majority of employees agreed to have 401K via a survey conducted by HR 6 MONTHS AGO, but still no response yet. 3. The company doesn't design its product for the customers. They treat tenants terribly (I know as I hear leasing agents talking with the tenants on the phone all the time). It's understandable as this company mainly focuses on Chinese student housing, and you always got a new batch of students every year. However, it's harmful to long-term growth. 4. Then the company is not honest at all and many people feel no shame. The company assigns compulsory tasks to employees to leave positive reviews on Google and Yelp so that they don't look bad in front of the investors. 5. Whenever there comes a problem, the company will usually seek the easiest but possibly dishonest way that also may be harmful in the future. Take the example from the 5th bullet point. Personal Opinions (you don't have to take the following points very seriously as they are very personal!): 1. The executive team seems to be short-sighted. The company is only generous to the leasing team, as it brings the company money directly. However, it doesn't see the value in marketing and IT professionals. When I first came to this company, there were over 10 marketing professionals but only three when I left. The IT team lost half its members within a couple of months too. 2. The executive team doesn't trust the employees in almost every possible way. They don't give you options; they promote the 'Yes Boss' people but leave real competent and brilliant people behind (that's why sooooo many people quit after joining for less than a year); They are reluctant to give more benefits to employees as they are afraid that the employees might leave. 3. The CEO might be very very good at leasing houses but when it comes to managing people, he acts like a petulant kid. Always. 4. It's a shame that this company has such a good business model. I thought of coming back for once but I killed this idea immediately. I will NEVER even think of coming back if they don't replace the entire executive team.

Explore other reviews about Tripalink

5.0
26 May 2025
Recommend
CEO approval
Business outlook

Pros

This company thrives on support and encouragement, with members eager to share knowledge. A wealth of resources and an open atmosphere foster skill enhancement and the building of lasting friendships. Tenants are also friendly and nice.

Cons

Occasionally, work-life balancebecomes impacted. Sometime cleaning request is urgent.

3.0
4 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work environment up until 2025. Fair compensation, decent benefits, and sponsorship. The local property teams are highly collaborative, and the fast-paced environment provides excellent hands-on experience for anyone looking to build a solid foundation in property management.

Cons

Disorganized management and severe communication gaps. High turnover is common due to burnout; when employees quit, their workloads are shifted to others without a corresponding raise or timely rehire. Promised raises are delayed for months with vague assurances instead of action. There is also an expectation to work overtime on weekends without being permitted to clock in. Poor communication with clients has resulted in severe financial losses across properties, causing some regional portfolios to be completely wiped out and others to be cut in half.

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